My Caravan Parts Returns Policy

Returning Items to My Caravan Parts

The staff here at My Caravan Parts do their utmost best to make sure your items are packaged correctly and to ensure they arrive safely. If there is a discrepancy between what you ordered and what you received or items are damaged in transit, please contact our friendly staff at My Caravan Parts on (08) 9356 1999 (Monday to Friday 8:30 – 5pm WAST) as soon as possible and within 14 days, and please have your invoice number ready.

All items must be returned within 14 days of purchase. We will not give a refund or credit if not reported within 14 days. Items must be unused and all packets sealed.

Freight is not refundable on items ordered incorrectly.

Furthermore, items that require installation and have been damaged during installation are not refundable.